How we work
Requests of quotation for tooling, are normally received by e-mail. Within 24 hours every request is reviewed and acknowledged. Quotations are submitted within 5 business days. Two business days after the receipt of an order, an outline plan of work and/or a tool concept layout is sent for review and approval.
Tool design layout approvals, trigger the engineering, design, order of materials and tool
manufacturing.
Molco’s staff monitors manufacturing daily and reports its progress weekly. Customers are invited to attend regular conference calls, to discuss project progress and development.
The reports submitted weekly, include photographs as well as manufacturing and progress planning details.
Tool trials are done under the direct supervision of Molco’s engineers. Once tools are tested, process details are available to be sent with samples for review and approval.
Upon completion of tool manufacturing and upon receipt of customer approval, the tools are thoroughly inspected and packaged to be shipped.
Customers often take advantage of Molco’s logistics experience, with its shipments often managed by Molco’s staff.
Engineers are available Monday through Friday, from 10 am to 7 pm GMT (5 am to 2 pm US EST), for direct communications through phone or e-mail.